Our courier partners can collect the item from your doorstep and deliver the replacement.

• Exchange service fee: Rs. 290/
• Processing via WhatsApp

To proceed, please WhatsApp the following details to +923207203768

1. Name
2. Order Number
3. New Required Product (size/color)
4. Product to be Exchanged
5. Reason for Exchange

(Important)

Please attach a clear mobile video of the product showing:

• Original condition
• Tags attached and uncut

If you wish to exchange the item again after the first exchange, a fee of Rs. 500/- will apply.

You may also exchange your item free of cost by sending or dropping it via a traceable courier service (e.g. TCS or Leopards).

Please send the product with:

• Original receipt
• Original tags (attached & uncut)
• Original packing

Include the following details inside the parcel:

1. Name
2. Order Number
3. New Required Product (size/color)
4. Product to be Exchanged
5. Reason for Exchange

Once received and inspected, our team will dispatch the replacement item.

• Please ensure the desired item and size are available on the Zevro website before sending your exchange.

• Items purchased at full price will be exchanged at the current price at the time of exchange.

• Items that have already been exchanged are not eligible for return or further exchange.

We want you to love your Zevro purchase. If for any reason you wish to return an item for a refund, we offer a 7-day return policy.

To request a return, please send the product via a traceable courier service (TCS / Leopards) with:

• Original receipt
• Original tags (attached & uncut)
• Original packing

Include the following details:

1. Name
2. Order Number
3. Reason for Return
4. Account Title
5. Bank Name
6. IBAN

Refund Notes

• Delivery charges (Rs. 260/-) are non-refundable.

• Sale / Clearance items are eligible for exchange only and cannot be returned for a refund.